Privacy Policy
Effective Date: 15/08/2026
Alexander Home Care Agency (“we,” “us,” “our”) operates the website https://alexanderhca.com/ (the “Site”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our Site or use our services. We are committed to ensuring the privacy and security of your information.
Business Name: Alexander Home Care Agency
Email: [email protected]
Phone: +1 (203) 200-7016
1. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, and any other details you voluntarily provide via contact forms or when requesting services.
Non-Personal Identification Information: Browser type, device type, IP address, and browsing patterns on our Site (collected via cookies).
2. How We Use Your Information
We collect your information for the following purposes:
To provide and manage home care services.
To respond to your inquiries, questions, and/or requests.
To send periodic emails regarding updates, services, or related information.
To improve customer service and website functionality.
3. Sharing of Customers Information
We respect your privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Messaging and SMS Policy (Terms and Conditions)
By providing your phone number, you agree to be contacted by Alexander Home Care Agency via SMS regarding your inquiry, care services, pricing, and related updates.
Message Frequency: Varies.
Message and Data Rates: May apply depending on your carrier plan.
Opt-Out: You can opt out of SMS at any time by replying STOP.
Help: For assistance, reply HELP or email us at [email protected].
5. Cookies and Tracking Technologies
Our Site may use “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
6. Data Security
We implement appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
7. Third-Party Links
Our Site may contain links to other websites. We do not control the content or privacy practices of these sites and are not responsible for their privacy policies.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage users to frequently check this page for any changes.
10. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use this Site.
11. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Alexander Home Care Agency
Email: [email protected]
Phone: +1 (203) 200-7016
SMS Terms & Conditions
Alexander Home Care Agency is committed to protecting your privacy.This Privacy Policy describes:
What personal information is collected,
How it is used,
Whether and how consumers’ opt-in information is shared.By using our website or services, you consent to the practices described below.
2. What Personal Information We Collect
We may collect the following categories of personally identifiable information:
Contact information: name, email address, phone number, billing/shipping address.
Device & usage data: IP address, browser type/version, device type, pages visited, date/time stamps.
Service data: details you provide when requesting quotes, scheduling cleanings, or paying for services.
Mobile data: your device ID, mobile carrier, and location when you access our services via mobile.
3. How We Use Your Personal Information
We use collected information to:
Provide and fulfill services – process bookings, payments, estimates, scheduling.
Enhance user experience – personalize content and optimize our website.
Communications – respond to inquiries, send updates, confirmations, reminders.
Marketing – email/SMS promotions and offers (only with your consent).
Operational & legal – fulfill contracts, comply with legal obligations, detect/prevent fraud.
4. Opt-In Information & How It’s Shared
If you opt in to receive marketing communications (emails, SMS, etc.):
We will only share this data with third-party service providers (e.g. email or SMS platforms) for the sole purpose of sending messages on our behalf.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
5. Cookies & Tracking Technologies
We use cookies, web beacons, tags, and scripts to:
Support essential site functionality;
Remember preferences;
Analyze site performance and usage.You can control cookies via your browser settings.
6. How We Store & Protect Your Data
Your information is stored securely on encrypted servers and accessed only by authorized personnel and service providers who follow this Privacy Policy. While we use industry-standard safeguards, no system is completely secure.
7. Data Sharing & Disclosure
We may share your information with:
Service providers: for analytics, communications, and payment processing.
Affiliates/business partners: only when necessary to fulfill services (e.g. subcontractors), always under confidentiality terms.
Legal authorities: to comply with legal requirements or to protect rights and safety.We do not sell or lease your personal info to third parties.
8. Retention of Your Data
We retain your personal information only as long as needed for business purposes, legal obligations, dispute resolution, fraud prevention, or as required by law.
9. International Transfers
Your data may be transferred and processed in countries outside the U.S. We ensure standard contractual protections or lawful transfer mechanisms are in place.
10. Your Rights & Choices
You may:
Opt in or out of marketing communications anytime via links or reply commands (“STOP”).
Access, update, correct, or delete your personal information—contact us at the email below.
Control cookies through browser settings.
11. Changes to this Policy
Any changes will be posted here, and if materially significant, we'll notify you via email or website notification, updating the “Last Updated” date.
12. Contact Us
For questions or privacy requests, please reach out: Name of your company: Alexander Home Care Agency Email: [email protected] Phone: 203-200-7016 Address: 1000 Lafayette Blvd, Bridgeport CT By texting Alexander Home Care Agency at (203-200-7016), you agree to receive Customer care, Marketing, and Account Notification messages from Alexander Home Care Agency. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Please visit (https://www.alexanderhca.com) to see our terms and conditions and privacy and policy.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at (https://www.alexanderhca.com)for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy (privacy and policy link ) to determine how we collect and use your personal information.